A request for help submitted to the customer support division of Riot Video games, the corporate behind titles like League of Legends and Valorant, is a proper communication detailing an issue, query, or concern skilled by a participant. These submissions are usually made via an internet portal and are used to trace and handle participant inquiries effectively. As an illustration, a participant encountering a bug inside a recreation or having issue with account entry would usually file certainly one of these requests.
This mechanism is essential for sustaining participant satisfaction and guaranteeing a constructive gaming expertise. It permits the corporate to establish and handle points promptly, collect suggestions on recreation mechanics or platform performance, and supply personalised options to particular person participant issues. Traditionally, this sort of direct communication has developed from phone-based help to more and more refined on-line programs that present better transparency and effectivity.